Treating Customers Fairly
our Guarantee

If you have had a chance to read some of the pages in this website you would have gathered that Steve and I are passionate about helping you.

We want to be the best we can be. You get a great product and service and we make a reasonable profit from providing you with great value.

We understand that trust must be earned. As an impartial mortgage broker we are ultimately regulated by the Financial Services Authority but we want to go much further than that.

Your money back and no questions asked...

Our Guarantee Statement
"If you feel or think our service has not been up to scratch we will refund in full our Broker Service charges and no questions asked."

The only small thing we do request is that you let us know where we let you down and how we might be able to improve our service for the benefit of others.

You can ask your mortgage adviser for a refund of our broker fees. If you experience any delay whatsoever you can call me personally via my direct dial No

Telephone: +44 (0) 1793 346 823

Best wishes and warmest regards

Steve Prior

If or when you decide to engage us as your mortgage broker we will issue you with a guarantee certificate and our code of accountability.